Privacy Policy

DFW Home Remodeling ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or request a quote, how we use and share that information, and the choices you have.

Information you provide to us: when you submit a quote request or contact us, we collect the details you choose to share, such as your name, phone number, email address, property address, and details about your project.

Information collected automatically: when you visit our website, we and our service providers may automatically collect information such as your IP address, browser type, device type, pages viewed, and referring website.

Cookies and similar technologies: we use cookies and similar technologies to operate the website, remember your preferences, and measure the effectiveness of our advertising.

We use the information we collect to:

• Respond to your quote request and contact you about your project;

• Provide, schedule, and manage remodeling services;

• Send you information about our services and promotional offers, where permitted;

• Measure and improve the performance of our website and advertising;

• Comply with legal obligations and protect our rights.

By submitting a quote request, you agree that we may contact you by phone call, text message (SMS), and email at the contact information you provide, about your request and our offers. Message and data rates may apply.

You may withdraw consent at any time: reply STOP to any text message to stop receiving texts, reply HELP for help, or use the unsubscribe link in our emails. Consent to receive marketing communications is not a condition of purchase.

We use advertising and analytics tools, including the Facebook Pixel (Meta), to measure the effectiveness of our ads and to understand how visitors use our website. These tools may use cookies or similar technologies and may collect information such as pages visited and actions taken on the site.

This information may be used to show you relevant ads on other platforms. You can manage ad preferences through your account settings on those platforms (for example, Meta Ad Preferences) and through your browser's cookie settings.

We do not sell your personal information. We share information only:

• With service providers who help us operate our website, communicate with you, or run our business (for example, hosting, CRM, and messaging providers), under agreements that restrict their use of your information;

• As needed to provide services you request, such as scheduling or subcontractors working on your project under our direction;

• When required by law, legal process, or to protect our rights, property, or safety.

We keep your information as long as needed to fulfill the purposes described in this policy, to comply with legal and record-keeping obligations, and to resolve disputes. When information is no longer needed, we delete or de-identify it.

Depending on where you live, you may have rights over your personal information, such as the right to request access to it, correction of it, or deletion of it. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of marketing communications.

To exercise any of these rights, contact us at (213) 652-6001. We will verify your request and respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights.

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website and services are directed to adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact us so we can delete it.

We may update this Privacy Policy from time to time. The current version will always be posted on this page with the effective date. Material changes will be reflected in the updated effective date.

If you have questions about this Privacy Policy or how we handle your information, contact us at:

DFW Home Remodeling

Phone: (213) 652-6001